This Privacy Policy describes how Saratoga Compliance Solutions, LLC (“Saratoga,” “we,” “us,” or “our”) collects, uses, and shares personal information gathered on our website, https://www.saratogacompliance.com, and through our tools and services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
What We Collect
We may collect certain personally identifiable information that can be used to contact or identify you. We get this information in a variety of ways.
Information You Give Us
We collect your name, email address, and password, as well as other information you may provide to us directly when using the Service, such as: account (organization) name; aircraft registration; aircraft ownership details; flight log and scheduled flight data; financial transactions related to the operation of the aircraft; invoices and receipts; aircraft photos; documents that you upload to our Service or otherwise share with us; aircraft maintenance records; and crew information, including names, contact details, schedules, and documents related to crew.
Information We Get From Others
We may get information about you from other sources. Our Service is intended for use by organizations, including aircraft management companies and corporate flight departments, which may choose to share with us the information you would otherwise give us directly, as outlined in the previous paragraph. Where your access to our Service is controlled by an organization, that organization may share your information with us, and it may upload, modify, or delete your information.
Information Automatically Collected
We automatically log information about you and your computer. For example, when using the Service, we may log your computer operating system type, browser type, browser language, the pages you viewed, how long you spent on a page, access times, and information about your use of the Service.
Cookies
We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience when using the Service. This type of information is collected to make the Service more useful to you and to tailor your experience with us to meet your special interests and needs.
Use of Personal Information
Without your consent, we will not use your personal information, except:
Legal Bases for Processing (for EEA Users)
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws, including the EU General Data Protection Regulation (GDPR). We collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g., your aircraft management company) have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer being able to use the Service.
Sharing of Personal Information
We may share personal information as follows:
Contact information shared with us for the purpose of sending you SMS messages, including your consent for us to use that information for the purpose of sending you SMS messages, is never shared with third parties.
Information Security
We strive to protect the security of your personal information during transmission by using Transport Layer Security (TLS) encryption, which encrypts information you input. Your data is kept in a highly secure environment protected from access by unauthorized parties. We take all commercially reasonable steps to prevent data theft; however, we cannot guarantee that any electronic transmission or storage of data is totally secure. We require our employees, agents, and others who may have access to or acquire personal information from us, including those engaged in support services, to adopt and comply with the principles and objectives of this Privacy Policy. We also align our human resource processes, policies, practices, and guidelines (for information that is collected or used relating to former, current, or prospective employees) to comply with this Privacy Policy.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
IP Address
Like most websites, we use your IP address to help diagnose problems with our server and to administer our site. Your IP address may also be used to gather broad demographic information.
Children
Protecting children’s privacy is important to us. We never knowingly collect or maintain information on our site from those we actually know are under 13. If you become aware that any such information has been provided by a child under 13, please email us at privacy@saratogacompliance.com.
Your Choices and Rights
Your information is controlled by Saratoga Compliance Solutions, LLC, a New York limited liability company.
We may occasionally send you a marketing email. Our marketing emails tell you how to “opt out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You can typically remove and reject cookies from our Service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Service works for you.
Depending on where you live, you may have rights under applicable law to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, or for any other questions or concerns about how your information is handled, please contact us at privacy@saratogacompliance.com. We will respond in accordance with applicable law.
Any written inquiries may also be directed to:
Saratoga Compliance Solutions, LLC
Attn: Privacy Officer
36 Long Alley
Saratoga Springs, New York 12866
Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make any changes, we will revise the “Last Updated” date above. Your continued use of the Service after any change constitutes your acceptance of the revised policy.